Our New Payments Terms & Cancellation Policy (Coronavirus Covid-19) *

09 March 2020

Due to the uncertainty caused by the Coronavirus (COVID-19) situation and in order to encourage clients and guests to feel more safe and comfortable with their already booked charters and also their future planned bookings with our company, we have responded with a New Payments Terms and Cancellation Policy providing ample flexibility and financial security. This new policy is applied to all existing and new bookings as from 9th March 2020.

  1. Down-payment for all new booking reservations has been reduced to 20%.
  2. The Remaining payment for existing (50%) and new bookings (80%) can be settled the latest 15 days before the charter commencing date. Agencies commissions will be settled once and only with the Remaining payment.
  3. In case that Authorities prior to the charter commencing date have issued travel restrictions for reaching the greater area of Athens, Greece or the client cannot depart from a risk zone due to lockdowns, closing of borders or flight cancellations, then we are offering the following two alternatives to all clients for existing and future bookings:
    • Clients can change/postpone their charter date as long as their charter departure remains in the season 2020, without extra charge and by only paying the difference in the charter fees, if any and subject to availability.

                  OR

    • Clients can cancel their charter booking, we will then issue a credit note to the client to be used for any charter booking of the 2021 season for any of our boats and subject to availability.
  1. For all existing and new and future bookings if the charterer/client belongs to the vulnerable groups with chronic illness, a credit note for any payment received will be issued upon request without being subject to any kind of Authorities travel restrictions, lockdowns, closing of borders etc. The credit note may be used for any charter booking of the 2021 season for any of our boats and subject to availability.

*The above “New Payments Terms & Cancellation Policy (COVID-19)” temporarily supersedes our existing Payments & Cancellation Policy. For any future changes, you will be notified well in advance.

Updated: 10 March 2020

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ZEILON YACHTS MCPY

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Voula 16673, Greece
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